Dental practice automation that fills the chair before lunch.
After-hours appointment booking, new-patient follow-up sequences, and no-show reduction wired into the SMS, web chat, and PMS your front desk already lives in — built and run by a Plumbloom operator so the next patient lands scheduled, not silent.
Book a workflow auditWhat independent practices stop losing
Three leaks between your last cleaning and your next new patient.
After-hours appointment booking
A new patient who lands on your site at 9pm should not become Monday morning’s voicemail. Web chat and SMS reply in under a minute, run insurance and chief-complaint intake in the same thread, and book into the right provider’s column before the lead cools.
New-patient follow-up sequences
Every new inquiry — web form, Google Business chat, referral — enters a multi-touch sequence that respects silence and routes a real reply into your PMS with the full thread attached. The drip stops the moment a human takes over.
No-show reduction
Day-before SMS and email reminders, two-hour confirmations, and missed-appointment recovery loops tied to your existing calendar — patients stop slipping through the cracks between 4 and 6pm, and the empty chairs hit your P&L less often.
How it works
Four steps, run by a Plumbloom operator on the tools your practice already pays for.
You don't learn a new dashboard and you don't babysit a new tool. The workflow shows up in your PMS, your calendar, and the SMS provider your patients already text — and an operator replies when you have a question.
- 01
Qualifier chat on every channel
Web, SMS, and Google Business chat share the same qualifier. It runs insurance, chief complaint, and preferred time in one thread — and writes the summary to the PMS record before a human ever opens it.
- 02
Routing by intent, not by inbox
Hot leads (ready to book, requesting a callback) page the front desk. Warm leads enter the follow-up cadence. Cold inquiries land in a nurture lane. The triage that used to eat your hygienist’s morning gets done before the first patient walks in.
- 03
Follow-up cadences that respect silence
Reply pauses the drip. Opt-out scrubs the contact. Six-week recall reactivation kicks in on patients who went quiet before they fell off your list. Everything is consented, throttled, and quotable on a compliance ask.
- 04
Appointments on the calendar, not in your head
The chatbot books directly into your PMS or Google calendar with insurance and chief-complaint intake attached. A day-before reminder, a two-hour confirmation, and a post-visit follow-up run without the front desk watching a dashboard.
Map your dental-practice funnel with us.
Tell us where your practice is leaking patients. One paragraph is fine — we'll map your booking funnel and reply within one business day with the workflow that fits an independent practice's calendar.
Book a workflow auditFree, 30 minutes, no pitch — a Plumbloom operator replies inside one business day.