24/7 patient booking and recall, on the channels your front desk already lives in.
After-hours new-patient inquiries, missed calls at lunch, and the hygiene-recall lane that nobody has time to call — answered and reactivated by an AI workflow wired into the SMS, WhatsApp, and EHR your practice already uses.
A typical day on the workflow
One new patient, one missed call, one recall reminder — handled end-to-end.
When a new patient lands on your website past 5pm, the chatbot catches them within a minute, runs insurance and chief-complaint intake in the same thread, books the exam into the right provider's column, and drops a day-before SMS reminder. Six weeks later the same patient pings the recall lane for the hygiene appointment that today's voicemail is leaving unscheduled — segmented, throttled, and consented so it never reads like spam.
What we run for your practice
Three automations that recover the patients your front desk is too busy to call back.
AI chatbot for new-patient inquiries
Replies under a minute on website, Google Business chat, and SMS — qualifies insurance, chief complaint, and preferred time in the same conversation, then books into the right provider’s column.
Appointment reminders + confirmations
Day-before SMS and email reminders, no-show recovery, and confirmation loops tied to your existing calendar — patients stop slipping through voicemails between 4 and 6pm.
Recall and reactivation SMS
Six-week reactivation cycle for unscheduled hygiene and treatment-plan patients — segmented, throttled, and consented; the recall lane your practice is currently leaving to voicemail fills itself.
How it shows up across the day
One workflow stitched into the tools your practice already pays for.
The pitch is the workflow itself, not a stack of features. We deploy into the PMS, EHR, calendar, and SMS provider your front desk already logs into — your team does not learn a new tool and does not babysit a new dashboard.
Every automation ends at the same two destinations your practice already trusts: a record in your PMS and a confirmed appointment on the calendar. If the lead is hot, the handoff to the front desk is warm and human; if the lead is informational, the summary arrives as a CRM note so the next call starts informed instead of cold.
- Missed-call recovery — every unanswered call drops an SMS within 30 seconds with a booking link.
- New-patient web chat — qualifying insurance and chief complaint before the front desk sees the thread.
Map your booking funnel with us.
Tell us where your front desk is taking the hit. One paragraph is fine — we'll map your booking funnel and reply within one business day with the workflow that fits.
Read testimonials from dental operatorsBook a workflow auditFree, 30 minutes, no pitch — a Plumbloom operator replies inside one business day.