Trial-member reactivation, missed-call SMS recovery, and off-peak follow-up.
Trial members about to lapse, missed calls between classes, and the off-peak class that never quite fills — handled by an AI workflow wired into the SMS, email, and studio CRM you already run on.
A typical day on the workflow
One trial-expiry SMS, one missed-call SMS, one off-peak class reminder — handled end-to-end.
When a trial member hits day 12 with no class booked, the workflow sends a consented SMS at the time they usually train, replies branch the sequence on silence vs. interest, and a "your trial converts tonight" booking link closes the loop. Between classes a missed call drops an SMS inside thirty seconds with the 6pm class link, and the off-peak reminder series books the empty bench before Friday instead of letting it sit.
What we run for your studio
Three automations that recover the leads on the floor.
AI chatbot for class inquiries
Replies under a minute on website, Instagram DM, and SMS — captures class interest, the member’s goal, and preferred time slot in the same thread, then books a trial class or routes to a call.
Trial-expiry SMS automation
Day-10 / day-12 / day-14 sequence for trial members about to lapse — branched on reply vs. silence, consented and throttled, and closing with a "your trial converts tonight" booking link on the final touch.
Class-booking reminders + confirmations
Day-before SMS and email reminders tied to your existing class calendar, with a no-show recovery loop that books back into the same slot so the empty bench at 7pm fills itself.
How it shows up across the day
One workflow stitched into the tools your studio already pays for.
The pitch is the workflow itself, not a stack of features. We deploy into the studio CRM, class calendar, and SMS provider your front desk already logs into — your team does not learn a new tool and does not babysit a new dashboard.
Every automation ends at the same two destinations your studio already trusts: a booked class on the calendar and a note in the CRM. If the lead is hot, the handoff to your floor team is warm and human; if the lead is informational, the summary arrives as a CRM note so the next walk-in starts informed instead of from a clipboard.
- Missed-call recovery — every unanswered call drops an SMS within 30 seconds with a trial-class booking link.
- Trial-expiry reactivation — day-10 / day-12 / day-14 sequence with consent and throttle so it never reads like a blast.
Map your studio's booking funnel with us.
Tell us where your class fills are leaking. One paragraph is fine — we'll map your trial-to-member funnel and reply within one business day with the workflow that fits.
Read testimonials from gym operatorsBook a workflow auditFree, 30 minutes, no pitch — a Plumbloom operator replies inside one business day.