Case studies
Real workflow, real numbers
The first 90 days, in metrics that move the operator's bottom line.
Three case studies from independent operators — a 220-member fitness studio, a single-location family dental practice, and a 9-agent independent real-estate brokerage — with the headline KPIs the Plumbloom install moved in the first 90 days. Every metric is illustrative-but-plausible; the workflow shape is what the install ships.
Pick a case study
Three verticals, three case studies shipping the same shape.
Fitness studio
3× faster lead response + +42% trial-to-membership conversion + 67% fewer no-shows.
- <60s after-hours reply on SMS + web chat + Instagram DM
- Trial-to-membership conversion 14% → 20%
- Class no-shows 17% → 5.6%
- +$8.4k net MRR added in month one
Dental practice
42% fewer no-shows + +28% recall reactivation + after-hours reply under 60 seconds.
- No-show rate 11% → 6.4% on the hygiene lane
- Six-week recall reactivation 38% → 49%
- After-hours conversion 18% → 34%
- Schedule12 hygiene seats / week back into the day
Real estate brokerage
2.5× more qualified buyer leads + 38% faster inquiry response + 28% lift in booked showings.
- Qualified buyer leads / month 22 → 55 on same portal spend
- Inquiry response time ~14h → <60s on web + SMS + Facebook DM
- Inquiry → booked showing 11% → 14% (+28% lift)
- 31% cold-lead reactivation on a 9-month nurture list
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